We're building the messaging-first B2B customer support platform for Southeast Asia (Line/Zalo/Viber), where the chat group is the primary customer channel. We turn chat conversations into structured tickets, SLA, AI Agent with predefined knowledge, and customer dashboards for B2B companies with 5+ sales or service staff.

B2B companies with 5+ sales or service staff that often chat to customer and have annual revenue more than 1 Mil USD.

B2B companies run their customer support inside chat, but chat software has no tickets, no SLA tracking, and no manager visibility — so issues fall until customers escalate.

AI Agent for B2B Support that chat with customers via omnichannel - focusing chat software for Southeast Asia (Line/Zalo/Viber).

website: https://crm-c.com/